Shipping policy

Shipping Cost

Free shipping is available for orders over CAD$149 in Canada (excluding the three territories: The Northwest Territories, the Yukon, and Nunavut).

Free shipping is offered for orders over USD$249 in the U.S.A., (excluding Alaska and Hawaii).

For other countries, please contact us at teslayardinfo@gmail.com for a shipping quote.

Please enter your address in the checkout section once you have all the items in your shopping cart. The estimated cost will be provided by our carrier.

 

Shipping Charges/Fees

Any additional fees resulting from a "Refused" or "Return to Sender" shipment will be deducted from the total refund amount.

 

U.S.A. Orders & Return

We ship to the U.S.A., and customers in the U.S.A. are responsible for all import fees, duties, VAT, GST, TAX, handling fees, and other import costs in their respective countries. The shipping fees collected by Teslayard only cover shipping and handling.

For customers returning international orders: Customers are subject to their country's customs taxes and duties. We are not responsible for any Customs or Duty fees. Any additional fees resulting from a "Refused" or "Return to Sender" shipment will be deducted from the total refund amount.

Shipping Time Frame

Orders will be processed and shipped within 24-48 hours during business days.

Expect delivery within 1-3 business days for the Greater Toronto Area.

Orders shipped in the Canada are typically delivered within 2-5 business days but can take up to 8 business days.

U.S.A orders can take up to 12 business days depending on the courier and customs clearance processes.

Tracking and Delivery Time

Once your order has been shipped, you will receive an email with the tracking number. Tracking detail may take up to 48 hours for updates. If you are encountering issues, please contact us at teslayardinfo@gmail.com.